FAQ

What are the expected shipping times for my order?

All item are made to order. After production time of 3-5 days please allow 1-3 weeks for your time to be delivered. If not delivered after this timeframe please contact us to provide assistance. 

What happens if my order is not delivered?

Please contact us through our contact form if your order is delayed. We will respond as soon as possible with information about your package. 

How do I return an item?

Since our products are made to order, we accept returns if the product is damaged, with the wrong design or incorrect size was delivered. Contact us within 15 days of delivery to start the approval process of your return item. 

Do you accept refunds?

We currently do not accept refunds. However, if you feel your case should be reconsidered due to extreme circumstances do not hesitate to contact us.